Dr Oz: Why Does a 9-1-1 Operator Need Your Location?
Dr. Oz invited a few 911 dispatchers to offer advice to his audience before they pick up the phone during an emergency.
Why is the first question always “9-1-1, what is your location?” The dispatchers says this is the most important piece of information because it allows them to send someone to you as soon as possible.
Dr Oz: Cell Phone vs Landline 911 Calls
240 million 911 calls are made every year and 70% percent of them come from cell phones, which can cause a problem for dispatchers when the person on the line is frantic and not sure of their exact location. This is because a signal is sent from a cell tower, which can be hundreds of feet from where you are, rather than directly from your home. Whenever possible, dial 9-1-1 from a landline.